We do provide a home visiting service for those patients who are too frail to attend the surgery. It may be a nurse or doctor who visits, depending on the situation. A GP will decide the appropriate clinician to visit.
If you require a home visit please telephone us before 11.00 as this helps our clinicians to plan their time efficiently.
Be prepared to give the receptionist a full outline of the problem as this helps us see the most appropriate cases first.
The receptionist can only add visit requests to the daily visit list, it will be a doctor who decides if your request for a visit is appropriate. To make this decision, he / she may telephone the patient and discuss the case.
If they decide that it is not appropriate for carry out a home visit, the patient will be notified by telephone and informed that they will need to attend the surgery to be seen.
When a GP Visit is Not Appropriate
In all of the following cases, it is imperative that the patient is treated as soon as possible, to achieve the best possible outcome. A delay in treatment while waiting for a house visit is damaging to the patient and inappropriate. In these case it is essential to get the patient to hospital as soon as possible and the correct approach is to call 999 for an ambulance:
- Heart Attack – severe crushing chest pain.
- Suspected Stroke – paralysis of any part of the body with associated lack of speech or cognitive ability.
- Difficulty breathing – patient is breathless, more than usual and is unable to walk.
- Severe Headache associated with nausea.
- Double Vision – Patient has double vision for more than 5 minutes.
Our minor ailment clinics are run by Advance Nurse Practitioners. They tend to cover the following common symptoms:
- Most cases of abdominal pain
- Sore throat
- General malaise
- Back pain
- Abdominal pain