Alerts

Important information on the Accu-Chek Insight insulin pump system: Update of the handling instructions for changing an insulin cartridge.

An update has been issued for the changing of insulin cartridges with the Accu-Chek Insight insulin pump system.

To avoid the risk of leaking insulin, please make sure you follow the handling steps described in the attached pdf.

As  the  handling  differs  from  other  Accu-Chek  insulin  pump  systems,  we  would  like  to  draw  your particular  attention  to  the following:

Please ensure the following:

  1. Always check the cartridge, including the rubber plunger at the bottom of the cartridge. Do not use it if any damage or leakage is seen or if the rubber plunger has been drawn above the white label  band  at  the  bottom  of  the  cartridge.  This  could  be  a  result of  leakage  of  insulin.  If  you suspect the cartridge is damaged, take it back to your supplier. Do not use the insulin cartridge if the cartridge or the pump containing the cartridge is dropped, damaged or crushed.
  2. Always hold the pump in an upright position when inserting the new cartridge as shown in the attached training chart.
  3. Every time you change your cartridge, you should also change your adapter and tube.
  4. Place a new adapter on the bayonet socket of the cartridge compartment. Make sure you insert the nose  of  the  adapter into the notches of the pump’s housing at  a  right  angle  (90°). Otherwise  the  needle  located  in  the  nose  of  the  adapter  could  bend  and  lead  to  leakage  of insulin into the cartridge compartment.
  5. Turn the adapter clockwise all the way until it stops. The adapter is correctly positioned when it is aligned with the pump’s housing.
    The  enhanced  instructions  provided  with  this  letter  aim  to  support  you  in  the  correct,  reliable  and satisfactory  use  of  your  Accu-Chek  Insight  insulin pump  system.